Last Updated: July 13, 2026
Terms & Conditions
Welcome to Elegxo AI. By accessing or using our website and software, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our service. We reserve the right to update these terms at any time, and your continued use constitutes agreement to those changes.
1. Description of Services & Usage Restrictions
Elegxo AI provides a suite of developer and productivity tools, including local browser utilities and cloud-assisted AI features.
Usage Restrictions: Our software and website are restricted strictly for your personal or authorized professional use. You are expressly prohibited from reselling, redistributing, or reverse-engineering our software and website code.
Age Restrictions: Our services and tools are designed for professionals and adults. Our service is not directed to children, and we do not knowingly collect information from minors.
2. Digital Delivery & Access Recovery
Digital Delivery Only: Our products are delivered 100% digitally. No physical goods or hardware will be shipped.
Access Recovery: Upon successful payment, your software access is generated instantly. If you ever lose your access details due to a technical error or misplaced link, please contact us using our feedback page. We will verify your order and resend your access details.
3. Payment Processing & Verification
Payment Processing: Your credit card numbers and financial credentials are processed entirely by our secure payment gateway, Razorpay. Elegxo AI does not collect or store your card information.
Order Verification: To ensure instant delivery and provide smooth customer support, we store basic transaction metadata (Payment ID, Order ID, purchase amount, and paid status) in our database. We store these specific verification details in a standard, unencrypted format so our system can instantly confirm your purchase and grant you immediate access.
4. Refund Policy
General Policy: Because our software is delivered instantly and activated digitally, we generally do not offer refunds once the software has been delivered or activated.
- Your payment method was charged twice for the exact same order.
- You never received access to the software due to a technical error on our side (for example, the download link was not sent or is not working).
Processing Time: If your situation meets one of these conditions, please contact us via our `/feedback` page. Approved refunds are initiated within 7 to 30 working days.
5. Infrastructure, Security & Data Handling
Cloud Architecture: Our website traffic is hosted and routed through Cloudflare to ensure high availability. Our secure, industry-standard databases are hosted in the East US region.
Security Measures: We protect your data using enterprise-grade security, including HTTPS, Row Level Security (RLS), and strict access controls.
User Accounts: To provide our advanced services, your email address and password are securely stored using cryptographic encryption. Any other basic profile details provided during creation are safely logged in our database to maintain your account.
AI Assistant Logging: To train and improve our models, we log the prompts and the AI's responses. Before storage, these logs pass through an automated privacy filter to scrub identifying information (such as names and emails).
Analytics: We use Google Analytics to improve the user experience on our website. For users in GDPR-regulated countries, this tracking is strictly blocked and will only load when you explicitly allow cookies.
6. Limitation of Liability & Security Disclaimer
We build Elegxo AI with strict privacy and security measures, but no system is impenetrable. You use Elegxo AI entirely at your own risk. We are not responsible for any data loss, file corruption, or unintended modifications that occur while using our tools. Always keep a backup of your original files.
Even with our privacy features in place, if your data, security, or privacy is compromised, Elegxo AI and its creators hold no liability for any direct, indirect, incidental, or consequential damages.
7. Data Deletion & Legal Requests
If you believe your personal data was accidentally captured and stored despite our scrubbing systems, or if you have a valid legal requirement (such as GDPR/CCPA data deletion requests), you may contact us. We will review and assist in removing the applicable data in accordance with proper legal guidelines.
8. Customer Support & Complaints
We are committed to providing excellent support. When you raise complaints or issues via our feedback page, your email address and message are stored in standard text format (without encryption). This helpful feature ensures our support team can easily read your message and assist you promptly. We are committed to responding to and resolving all complaints in ≤ 90 days.
9. Governing Law
Elegxo AI is operated from India. These terms are governed by the laws of India, without regard to its conflict of law principles.